FunSlider Support
FunSlider · Last updated 21 October 2026
Contact us
For help with your account, purchases, gameplay, multiplayer, player reports, or any other issue, email us:
We read every message and aim to reply within two business days. Reports of objectionable content or behaviour are reviewed within 24 hours.
Before you write
- Purchases and refunds. Frost Shard packs are sold and refunded by Apple. Refund requests go through Apple at reportaproblem.apple.com. If a purchase completed but the Shards never arrived, email us — we can deliver them.
- Lost progress. Progress lives on your device. Signing in with Apple or Google is what lets it travel to a new one.
- Reporting a player. You can report or block any player from the ladder or the duel result screen, inside the game.
- Deleting your account. Profile → Account → Delete account removes your server-side record permanently.